Exchange Carts

Looking to change the size of your existing solid waste carts? You've come to the right place.

You can currently exchange Recycling and Organics carts.

The first cart exchange for a residence is free, additional exchanges have a fee of $65.

Payments can be made in person at City Hall or online through OptionPay. Online payments have an additional $2 fee.

Once your exchange request has been received and processed, the City and contractor will make every effort to contact you for the exchange within 15 business days. A small, but dedicated team is working on the exchanges, your patience is appreciated.

Please enter your information:

Folio Number or Property Roll Number:(e.g. 01234.000)
You can find your folio/roll number on your property tax notice under “ROLL NO.” or on BC Assessment as the final 8 digits of the Area-Jurisdiction-Roll number

Address:

Name:

Email:

Phone: (e.g. 250-555-1234)

Cart Exchange Options:

Choose which carts you would like to exchange.

This is the first cart exchange for this property

Garbage carts are not available for exchange at this time.

Solid Waste Curbside Fees - 2026

For most households, the annual solid waste fees for all three carts are determined by the size of the Organics cart. Please see below for the 2026 rates:

Garbage	Recycling	Organics	Annual Fee
120L	Any Size	120L	$326.00
120L	Any Size	360L	$359.50

For more details on the basic annual fee, please see Courtenay Fees and Charges Amendment Bylaw No. 3208,2026

Comment:

Amount due for cart exchange: $65

Conditions: Cart exchange requests and additional cart requests must be submitted by the property owner . All cart exchange and additional cart requests are subject to approval.

Collection and use of your personal information: Personal information you provide on this form is collected pursuant to Section 26 of the Freedom of Information and Protection of Privacy Act and will only be used for the purpose of processing this application. Your personal information will not be released except in accordance with the Freedom of Information and Protection of Privacy Act. Questions about the collection of your personal information may be referred to the Legislative Services Department by email: info@courtenay.ca or by phone: 250-334-4441.

By clicking 'Submit' you agree that you are the owner of the property and authorize the change in carts.